Operations triage

65,000 alarms → the 6 that matter.

A duty-shift view of how SCADA, EDM, CIM and AMI signals are reduced to a short queue of actions, every row tied to a permit, an owner, a cascade and an SAP work-order template.

Shift window
Today · 06:00 → 18:00
Raw signals · 24h
65,412
P1 actionable
2
Permits at risk
6
£ at risk · queue
£24.2 M

Anchored on the Scarborough wastewater catchment. Numbers are illustrative for the demonstrator; the funnel rules and permits are real.

From signal to action

The funnel on the left shows the rule-set that gets us from 65k raw signals to a 6-row queue. The queue on the right is what an operator picks up at the start of the shift.

Triage funnel · last 24 h

How 65,412 signals become 6 decisions

Triage queue · 6 actionable

What an operator should act on this shift

Dossier · what the operator sees

Permit context, the downstream cascade if the item isn't acted on, the evidence sources currently in agreement, and a one-click work-order against the SAP S/4HANA template.

Triage dossier · P1

Peasholm Gap CSO

5th EDM spill in 14 days · 42-min discharge at 04:18

Breach
Age
4 h
Time-to-non-compliance
18 h
£ exposure
£2.4 M
Permit at stake

EPR/UB3412KL — Peasholm Gap CSO

≤4 spills/yr against the bathing-water permit window (1 May – 30 Sep).

Downstream cascade

Spill → North Bay shore CIM ammonia excursion → bathing-water non-compliance attributed to catchment → ODI exposure.

Evidence in agreement
EDMCIM · North BayCustomer contact
Recommended action

Dispatch jet-vac crew to clear Royal Albert Drive screen and raise emergency storage-uplift scope.

SAP S/4HANA template
WO-CSO-EMERGENCY-CLEAR

Mocked integration — production wiring would push to SAP S/4HANA via the EAM REST adapter and write back the work-order ID against the asset.

What we deliberately suppressed

1,804 signals filtered with a reason

  • Pump cavitation chatter1,204Below the duration threshold AND no downstream consequence in the dependency graph.
  • Routine CSO screen rotation events412Pattern matches scheduled maintenance window logged in SAP.
  • AMI low-flow tail in low-density DMAs188No customer contacts, no quality excursion — suppressed under the night-flow ruleset.